Autorun Details: tgcmd

Name: tgcmd
Command: tgcmd.exe
Status: User's choice. Start if necessary.
Description: Part of software from SupportSoft (aka Support.com) provided to manufacturers and ISPs that allows them to offer on-line support - to update drivers, fix faults, etc. Also see the TgAddServer entry. This part ensures the software is installed correctly (similar to an installation wizard) as reported by Cox. Regarded as spyware by some as it has the ability to retrieve user information. Whether it does so depends upon the provider. One Toshiba user reports problems with hibernate on his laptop if disabled - hence the "U" recommendation"

Name: tgcmd
Command: hcenter.exe
Status: User's choice. Start if necessary.
Description: Bellsouth help center. Part of software from SupportSoft (aka Support.com) provided to manufacturers and ISPs that allows them to offer on-line support - to update drivers, fix faults, etc. Also see the TgAddServer entry. This part ensures the software is installed correctly (similar to an installation wizard) as reported by Cox. Regarded as spyware by some as it has the ability to retrieve user information. Whether it does so depends upon the provider. One Toshiba user reports problems with hibernate on his laptop if disabled - hence the "U" recommendation"

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